Privacy Policy

1. Who We Are

Noble Shield Limited is the data controller for the personal information we hold about you. You can contact us at:

Email: infonobleshieldltd@gmail.com
Phone: 07448 309684
Address: 494a London Road, Westcliff-on-Sea, Essex, SS0 9LD

2. What Information We Collect

We collect and process the following types of personal information:

• →Contact information:  Name, email address, phone number and company name when you submit an enquiry or contact us.
• →Enquiry details:  Information about your security requirements, site location and service type.
• →Website usage data:  Anonymous analytics data about how visitors use our website (pages visited, device type, browser).
• →Cookie data:  Where consent is given, cookies may be used to improve your browsing experience.

3. How We Use Your Information

We use your personal information to:

• ✓Respond to your enquiries and provide security quotations
• ✓Deliver the security services you have contracted with us
• ✓Comply with our legal obligations
• ✓Improve our website and services
• ✓Send you relevant information about our services (with your consent)

4. Legal Basis for Processing

We process your data under the following lawful bases as defined by UK GDPR: (a) Legitimate interests — to respond to your enquiries and provide quotations; (b) Contract performance — to deliver contracted security services; (c) Legal obligation — to comply with applicable UK law; (d) Consent — for marketing communications and non-essential cookies.

5. Data Sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share data with: (a) Our operational staff and security officers where necessary to deliver your contracted services; (b) Professional advisers (accountants, solicitors) under strict confidentiality obligations; (c) Regulatory authorities where required by law (e.g. SIA, police).

6. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 12 months. Contract-related data is retained for 7 years in line with HMRC requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• →Access the personal data we hold about you
• →Correct inaccurate or incomplete data
• →Request erasure of your data ("right to be forgotten")
• →Object to or restrict processing
• →Data portability
• →Withdraw consent at any time

To exercise any of these rights, please contact us at infonobleshieldltd@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookie Policy

Our website may use cookies to improve your experience. Cookies are small text files stored on your device. We use:

• →Essential cookies:  Required for the website to function. Cannot be disabled.
• →Analytics cookies:  Anonymous usage data to help us improve the site. Only set with your consent.

You can withdraw cookie consent at any time by clearing your browser cookies. Our cookie banner allows you to accept or decline non-essential cookies in compliance with UK PECR regulations.

9. Security

We implement appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Noble Shield Limited
494a London Road, Westcliff-on-Sea, Essex, SS0 9LD
Email: infonobleshieldltd@gmail.com
Phone: 07448 309684